Service planning

Explore watch services based on the condition and needs of your timepiece

Repair requirements depend on the watch type, movement, symptoms and previous service history. Use the guide below to understand which details can help identify a suitable service path.

Watch repair planning board with timepieces, precision tools and service notes

Service guide

How to identify the right watch service

Routine watch servicing

Maintain a mechanical or automatic timepiece with movement inspection, cleaning, lubrication, regulation and attention to components affected by normal wear.

Mechanical watch repair

Address problems such as inaccurate timekeeping, reduced power reserve, winding difficulties, irregular movement or damaged internal components through a focused repair assessment.

Battery and restoration services

Arrange quartz battery replacement, component attention or careful restoration when a timepiece requires more than routine maintenance to return to reliable condition.

Details that help us identify the right service for your watch

  1. Watch type and movement. Tell us whether the timepiece is mechanical, automatic, quartz or another type if known.
  2. Issue you have noticed. Mention inaccurate timekeeping, stopping, winding difficulties, battery failure or any other unusual behaviour.
  3. Condition and service history. Share any visible damage, previous repairs or information about when the watch was last serviced.
  4. Service you are considering. Let us know whether you are looking for routine maintenance, a specific repair, battery replacement or restoration work.

Service matching

Not sure which watch service you need?

Tell us about your watch